Terms & Privacy Policy

Safety

Dazzle & Shine Parties are covered with public liability insurance.

Please note, for safety reasons, at least one other adult, in addition to the entertainers, must be present the whole time the entertainment is running. This does not mean they have to be helping with the party, but they must be present should they be needed in the event of an accident arising. It is the responsibility of the customer to ensure this happens.

We retain the right not to conduct certain activities if we feel the children are not responding appropriately, or are too riotous and therefore we deem it unsuitable to conduct certain activities at the party.

Cancellation Policy

A £50 deposit is required to secure your date and time for the party / event.  Once a deposit is made, it cannot be refunded if our services are cancelled, the deposit is non refundable. We can however reschedule our services to a later date as long as it is no later than 6 months after the original party booking date.

If you wish to cancel a party, notice must be given in writing and you must have received an email acknowledgement back . Please note we cannot accept messages left on voice mail as notification.

If for any reason a party has to be cancelled within two weeks or less of the party, an additional  £25 payment will be required.

If for any reason a party has to be cancelled within 24hrs or on the day of the party, notice must be given before the entertainer has commenced travel to the party destination, full outstanding payment will be required, however we will endeavor to reschedule your party on a mutually agreed date as long as it is no later than 6 months after the original party booking date.

Booking our Services

Please note that a party is not booked and confirmed until either a deposit has been paid and cleared into our bank account, or the full amount has been paid and cleared. You will receive a confirmation from us, acknowledging payment and confirming the booking.

Please note for bank transfer payments, we require an email from you to notify us that the payment has been made and for the deposit or full payment to have cleared into our bank account. You will receive a confirmation from us, acknowledging payment and confirming the booking.

Please note we do not accept cheques.

Please note that until you have had a confirmation email form us acknowledging payment, our services are not booked in.

Payment
Unless you have already paid the balance in full, the remaining balance for the entertainment must always be paid in cash on the day to the entertainer/s.

The remaining balance for a booking is payable to the entertainer(s) on the day in cash before the party. Please note entertainers cannot accept discount vouchers, cheques, card payments or any other form of payment.

We regret that the entertainer cannot be asked to wait for payment as they may have to leave straight away to get to another booking.

Liability

Please note Dazzle & Shine Parties do not take responsibility for children causing damage to a venue or any property that the party is held in. This includes, but is not limited to a home, hired venue or public area.

Please note that all of our party packages are appropriate to the age of the children outlined on our website. You should be aware that the activities will not be appropriate for children outside the specified age range. If you have younger children attending the party we would ask that you please ensure that either the parent or an adult supervisor is there to look after them and prevent them from disrupting the party.

By booking a party with Dazzle & Shine you understand that you release us from any liability associated with accidents of any kind. This includes but is not limited to accidents occurring to any adults or children. You also release Dazzle & Shine from any liability associated with accidents or damage caused to furniture, fixtures or fitting or property of any kind not belonging to that of Dazzle & Shine.

In the unlikely event that refunds or compensation is requested, you accept that any refunds or compensation given, will be limited to the total value of the cost of hiring our services.

If parties are held anywhere other than your home, we will assume that you have either hired the hall or had permission to use the space.

Please note that, although it is extremely unlikely to happen, we reserve the right to cancel a party at any time, either before or during the party. This may include, but is not limited to, cancelling a party if we deem the venue to be unsuitable or if we feel that there are circumstances present of any kind that would be unsuitable to run a party.

Please note that although it is very unlikely to happen, your entertainer can change at the last minute. Party bookings are not made on the basis of specific entertainers, or specific gender.

What we need to conduct the entertainment:

Please note that with all our parties we will require a table. Usually a trestle table is the best type of table. If your party is in a venue then usually this will be available but please do ensure that one is available or we may not be able to do the party.

We will need access to electricity. Usually if the party is indoors this will be no problem. If your party is outside we would ask you to ensure there is access to electricity. If you are using extension cables/leads for outside then please ensure the cables are running along completely dry ground and they are not in contact with any wet or damp surfaces.

We cannot be responsible for not being able to provide activities that require electricity, due to power failures or tripped circuits at the venue we are operating in.

During the party the customer must ensure at least 1 adult is present in the same room for the entire duration of the entertainment. This is in case accidents should occur or children need to go to the toilet. We regret, for safety reasons, we cannot conduct the entertainment unless at least one adult is present in the room the entire time.

During our parties we ask that no food or drink is provided during the actual entertainment that might distract children from the entertainment whilst it is happening. E.g. buffet food out on a table for children to access

Disclaimer: “We will not be appearing as a trademarked or copyrighted characters and do not wish to violate or infringe upon any copyright laws. We DO NOT claim to be associated with Disney TM or any copyrighted or name brand character. All clients booking us must be in acceptance that our characters are not representing licensed copyrighted characters or their stories. Please do not confuse our characters with the Walt Disney Trademarked characters. Dazzle & Shine Parties has no association with the Walt Disney Company”

Privacy Policy

We do not store personal data on this site.

We use cookies to track activity on our site for the purpose of analytics to help improve our site experience. In using our site you agree to the use of cookies .


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